Professional Organizing and Household Management FAQ’s
You can find all of our hourly pricing options here on our information sheet. We charge one hourly rate for all of our services and offer a membership option to save you money!
We start with an in-person consultation (in your home) or virtual assessment (pictures, zoom call, phone call) and after getting a better idea of your needs we schedule a day to begin. Our sessions are typically 3 hours long and you can schedule as many sessions as you’d like per week/per month. We will sort through all of your contents and ask a lot of questions about how you use your things, what things mean to you and what your goals/needs are for your space(s). We’ll help you make decisions about your things and your space(s). As we sort things out, we’ll begin to ORGANIZE and create manageable systems for you. This is where the magic happens!
After sorting, we’ll recommend products and containers that will work best for you! Many times, we find that our clients already HAVE a lot of what they need for storage, it’s just not being used well. We offer unlimited container and product research to our clients at no extra cost!
Typically, one session lasts about 3 hours. Studies have shown that after about 3 hours of decision making and discovery conversation, most people begin to experience decision fatigue. We want your experience to be as comfortable and as productive as possible, so 3 hours is our suggestion. If more or less time is your preference, we can do that too! Just let us know.
The amount of time needed for any of our services varies greatly and many factors are considered. During an in-person consultation or virtual assessment we can address these factors and can give you an estimated idea of how long your requested services might take, but these estimates are just that, they are estimates. During organizing, decluttering, packing and downsizing jobs, if you are the type of person who prefers to reminisce about grandma’s tea pot for 20 minutes to make a decision, the process will take much longer. We’re happy to reminisce with you and sometimes telling us in-depth stories can lead us to a more informed decision, but it takes time, of course. Many clients are quick to decide and we move more efficiently. Sometimes, when an item/items hold a significant connection or strong emotions, we will set it aside for the client to think about after our session so that we can move through easier decisions and see progress more quickly.
We offer a variety of services and a consultation or assessment is the first step to determine how long we might need. For organizing, decluttering, packing or downsizing jobs, one great tool is to look at this clutter chart and decide where you think your room ranks. A room that is a #2 or #3 might only need a few hours, but a #8 or #9 will likely need a few 3 hour sessions or more.
Absolutely, definitely and FOR SURE! By client participation we are asking that you are available for us to ask you questions about your needs, your items and your use of space. We cannot intuitively know what is of importance to you, so your input is necessary for a successful outcome. Each person/family has different needs and there is not a “one size fits all” approach. Physical limitations are very common among our beloved clientele and we are more than happy to do all the heavy lifting!
Yes! Although we encourage our clients to participate fully during organizing, decluttering and downsizing, sometimes that cannot always be possible. If you opt to work from home when we are engaging in these types of projects, we can modify our technique a bit (sort contents without your input and hold all questions until you have a break). This method takes a bit more time, but for many clients, it’s preferable. Most of our other services can be accomplished while you work from home too.
Yes, we sure do! We charge a bit more on the weekends and before/after business hours ($85 per hour) and membership pricing does not apply to these times, but we can absolutely accommodate you during these times.
This is one of our favorite questions! Our services include the removal of items from your home with most of our service hours, in limited quantities, at no extra cost to you. We can donate to any donation facility you’d like, or you can let us decide for you. We can help you figure out what is worth selling and where it might be able to be sold. We have an extensive resource list here.
Yes! We can sell things for you at a 50% share of the profits. We’ll manage the whole process for you!
Yes, we have digital gift certificates for any amount of service hours you’d like. email us at thedisarraydoctor@gmail.com to purchase yours today
We sure do! Currently our team consists of:
- 2 full time organizers/household managers and 1 part time organizer/household manager.
- 2 house cleaning associates
- 2 handymen/junk removal crews who each have their own specialties
- 2 professional packing/move management/concierge associates
- Organizing, sorting and decluttering of all contents of the home, office or vehicle– sorting through all contents and areas inside of a home including storage (on site or off-site), garages, basements and attics; eliminating the unnecessary and excess; creating storage solutions and systems that will help you maintain and manage your spaces
- Downsizing– reduction of household possessions
- Packing, unpacking and move management services– packing up and /or unpacking of all household contents (except flat screen TV’s); making arrangements for all relative needs associated with a client relocation; assistance with the “in between” phase of an out of state move
- Cleanouts and junk removal- hauling away large quantities of items that require disposal or large quantities of donations
- Concierge services– holidays, events and special occasion assistance, food and drink prep, space prep, decorating/undecorating, clean up, rental facility acquisition, catering acquisition, special event coordinator acquisition, serving and butlering to guests, house sitting, pet sitting
- Household management– assistance in all things related to the maintenance and upkeep of a home (Examples: maintaining previously organized spaces, collecting mail and paying household bills, arranging for service providers to service appliances or clean gutters and windows, managing lawn care companies, etc.)
- Paper management– organizing papers and documents, creating filing systems
- House cleaning– regular house cleaning, deep cleaning, move-in/move-out cleaning and post construction cleaning
- Laundry services– completion of laundry needs in a clients home from washing to folding to putting it away; arranging for an outsourced laundry service provider and putting clothes away
- Errand running- courier services, drop-off and pick-up services (including packages, people and pets!)
- Handyman services– home repairs, small renovation projects, painting and installation of organizing product
- Furniture assembly– constructing furniture, play toys and organizing products
- Power washing– high powered washing for exterior areas of the home
- Meal planning and prep services- menu planning, grocery shopping and food prep (chopping, measuring, portion preparation)
- Holiday decor– put up and take down of holiday decor indoors and outdoors
- Small projects, curtain and blind installation, picture and decor hanging– wallpaper, painting, hanging of curtains, blinds and wall decor
- Removal and donation of small quantities of unwanted items– taking away donations after an organizing, decluttering, downsizing or packing session
- Resources for donating/selling unwanted items– an extensive resource list for all things related to an organized life. Don’t see what you need, we can help you find it!
- Unlimited research and suggestions for containers and storage solutions– custom research for any and all products necessary to meet your needs for any services we offer
- Basic installation and/or application of containers and storage solutions– installing, placing and arranging storage solutions and containers to meet a clients needs
- Space planning and design– creating a floorplan for arranging furniture in new or existing spaces, downsizing projects or moving/relocation jobs
- Basic labels and hardware– application of printable self stick labels, command removable hooks or small picture hangers
- Decision making support and guidance, accountability coaching– aiding a client with overwhelming and uncomfortable decisions regarding organizing, decluttering, downsizing and moving; holding a client accountable to themselves to meet personal goals and habit changes
- Holistic lifestyle and wellness coaching– working with a client to declutter their way of living through holistic means (the whole picture) with the elimination of toxic foods, chemicals, environmental hazards and poor lifestyle choices; supporting a client on their journey to replace these toxic attributes with positive, healthy attributes deemed valuable by the client